How it All Works

You order it. We deliver it. 
You return it when you're done.

It's really that easy.

Check Pricing and
​Make Your Reservation Now

Looking for a little more detail?

Here you go.....

Delivery made!

Ready and waiting to go in the van.

Containers left in the entry after we made the beds.

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​Ordering

Use our online store or give us a call. Set your arrival and departure dates and place your order. Your credit card will not be charged until 7 days before your arrival so you have until that time to change or cancel your order. After that time, any cancellations will carry a $50.00 cancellation fee. We will try to accommodate changes to your order after that time, but are unable to make any guarantees.

(During the pandemic, we are only charging cancellation fees if we actually deliver your order before you tell us that you are not coming.)


Delivery

Saturday Deliveries are made between 10:00am and 5:00pm. All items will be appropriately packed, clean and dry. 

If you're coming another day of the week, please let us know your arrival time so that we can be sure to deliver before your arrival. 

Sheets sets are wrapped and labeled for size.

You are responsible to check our delivery to ensure that you received all of the items that you ordered. You will be provided with an inventory to make this quick and easy. 

You are responsible to keep the containers that we use for delivery clean and safe. You will return your items in these at the end of your stay.


Make-the-Beds

If you hire us to make your beds, we will work with your real estate agent to enter the property and have the beds made before your arrival.
(In very rare cases when we cannot get into the property, we will arrange a time with you to come shortly after your arrival.)

We will leave our laundry bags for your use on your departure day.

On your departure day, you will be responsible to strip the beds, gather the towels and place all of our items in the laundry bags and have them outside on the front step no later than 9:00am.


​During your Stay

Linens and towels are not replaced during the week. If you need additional items, please call or e-mail and we will do our best to accommodate you.

Please do not use linens or towels (except for beach towels) at the beach. 

If you wash our items during your stay, please wash whites separately. Please wash beach towels separately.

If you're using a beach umbrella, please use it with care. Make sure it is placed securely in the sand. Do not use beach umbrellas in strong winds.


Departure Day

On the day of your departure, place all items to be returned in our supplied laundry bags.  Use the inventory that you received with your delivery to ensure that all items are being returned. 

Even if we made your beds or delivered inside your rental property, you are responsible for stripping the beds and placing all rental items in the laundry bags.

Place laundry bags and delivery containers outside no later than 9:00am.

​Even if we made your beds before arrival, items must be placed outside the rental property for pickup.  Fees will be charged according to our Terms if we need to enter the rental property to retrieve our items. 

​Beach items should be dry and free of sand.


Damage or Loss

Items must be returned undamaged. Replacement fees will be charged for missing or damaged beyond repair items based on the fee schedule on our terms page.